Privacy Policy
Last updated: February 4, 2026
1. Introduction
eSim Top-UP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Information: Name, email, phone number, address, payment information
- Device Information: IP address, browser type, device type, operating system
- Usage Data: Pages visited, time spent, interactions with content
- Location Data: General location based on IP address (with consent)
3. How We Use Your Information
- To process your eSIM orders and payments
- To provide customer support and respond to inquiries
- To improve our services and user experience
- To send promotional emails (with consent)
- To comply with legal obligations
- To detect and prevent fraud
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers (payment processors, hosting providers)
- eSIM operators and carriers
- Legal authorities when required by law
- Business partners (with your consent)
5. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
6. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. Please contact us if you have security concerns.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@esimtopup.com
Address: San Francisco, CA, United States